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Return Policy

Azziad Return Policy

At Azziad, we understand that sometimes a product may not meet your expectations. That’s why we’ve crafted a return policy that is straightforward, fair, and designed with your satisfaction in mind.

Simple and Hassle-Free Returns

If you’re not completely in love with your purchase, don’t worry. You can return most items within 30 days of delivery for a full refund or exchange. All we ask is that the products are returned in their original condition, with all tags attached and in their original packaging.

How to Return

  1. Initiate a Return: Simply visit our Returns Center on azziad.com and enter your order number and email address to start the process.
  2. Prepare the Package: Pack the items securely, ideally in the original package. Include any paperwork, if applicable.
  3. Ship It Back to Us: Use the shipping label provided to send the items back to us. We’ll take care of the rest.

Refunds

Once we receive your returned items, we’ll inspect them and process your refund within 7-10 business days. The refund will be credited to the original method of payment. If you opt for an exchange, we’ll send out your new item as soon as the return is processed.

Exceptions

Please note that certain items such as personalized products, final sale items, and beauty products are not eligible for return due to hygiene and customization reasons.

Questions?

Our customer service team is here to help. If you have any questions about your return, feel free to reach out to us at any time.

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